Shipping Policy

Last updated: 20 September 2026

At Bakkieboer, we work to get your order packed and on its way as quickly as possible. Please read the information below before placing your order.

Shipping Time

Orders are generally expected to be delivered within 11–15 business days.

Business days are Monday to Friday and exclude public holidays.

Delivery times are estimates and may vary depending on your location, courier volumes, public holidays, weather, and other circumstances outside our reasonable control.

Shipping Courier

We use The Courier Guy for our deliveries.

Once your order has been dispatched, tracking information may be provided where available so you can follow the progress of your delivery.

Delivery Delays

While we work with our courier to have orders delivered within the estimated timeframe, Bakkieboer cannot guarantee a specific delivery date.

Occasionally, deliveries may take longer than the estimated 11–15 business days due to circumstances outside our reasonable control, including:

• Courier delays or operational issues

• High shipping volumes

• Public holidays

• Severe weather

• Incorrect or incomplete delivery information

• Remote-area delivery requirements

• Other circumstances beyond our reasonable control

Where a delay is caused by the courier or another circumstance outside our reasonable control, we will do our best to assist you and communicate with the courier where necessary.

Nothing in this policy is intended to limit or exclude any rights or remedies you may have under applicable South African law.

Incorrect Delivery Information

Please make sure your delivery address and contact details are correct when placing your order.

Bakkieboer cannot be responsible for delays or additional delivery costs resulting from incorrect, incomplete or outdated information supplied by the customer.

Need Help?

If your order has not arrived within the expected delivery period, please contact us and include your order number.

📧 Email: bakkieboerofficial@gmail.com

📦 Order number: Please include this with your enquiry so we can assist you as quickly as possible.